WARRANTIES FOR ALL STORES UNITED’ SHOES: YOUR PEACE OF MIND
At All Stores United, we stand firmly behind the exceptional quality of our footwear and accessories. We believe in providing you with a seamless and enjoyable shopping experience. If, within 30 days of receiving your shoes or apparel, you discover any material or workmanship defects, rest assured, we are dedicated to swiftly resolving the issue and getting you back on your feet.
Easy Returns and Exchanges:
In the rare event that you suspect a flaw in your purchase within the 30-day timeframe, simply contact us to initiate a return. We offer the choice of a refund or exchange. Detailed information on our returns and refunds policy can be found on our website, along with step-by-step return instructions. For exchanges, we recommend reaching out to us first via phone call or email to ensure a smooth process.
Beyond 30 Days:
Should you encounter an issue with your item after the initial 30 days from the delivery date, our support team is ready to assist you in finding the best solution. Your satisfaction is our priority, and we are committed to addressing any concerns that may arise even after this period.
Frequently Asked Questions (FAQs):
Replacement of Removable Components:
Q: Are components like shoelaces, charms, insoles, and spikes eligible for replacement if they break or exhibit flaws?
A: Unfortunately, no. Removable components, including shoelaces, charms, insoles, and spikes, are not eligible for replacement.
Checking Order Status:
Q: How can I check the status of my order?
A: To inquire about your order status, feel free to reach out to us via email or phone call. Our dedicated team is here to provide you with real-time updates and ensure a smooth tracking process.